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Q: Why should I hire a billing company to outsource my Accounts Receivable management? R: Cash flow. This is the single most important reason to outsource your Accounts Receivable. Cash flow can be disrupted for a number of reasons. Oftentimes it relates to staff—not only the time-consuming details of supervision but also personnel attrition. Another threat to clinic cash flow is the cost. It’s expensive to keep up with all the myriad of changes that affect your clinic at the local, state and federal levels. Countless hours need to be spent researching not only all levels of government, but also the various payers to track changes in rules, mandates, and law. Not to be overlooked, there are the additional costs of running a billing department in supplies, postage, machines and their upkeep, software and hardware expenses, as well as staff education, to name just a few. Outsourcing bypasses these expenses with the additional benefit peace of mind brings in hiring a stellar company to manage your claims.
Q: How Can Clinical Practice Management Benefit my Practice? R: In many ways! The following lists just a few of the benefits to be found upon partnering with Clinical Practice Management!
· Training—CPM trains front office staff as well as coaching for Providers in the proper way to optimize their reimbursements · CPM will review your current fee schedule to assess whether it is inline with your clinic’s geographical area’s usual and customary amounts. · CPM monitors your reimbursements in order to assure you are receiving optimum payments from both regulatory and contracts perspective. · CPM monitors your charges in order to assure you are coding to achieve optimum results. · CPM bills electronically in order for you to receive your reimbursements faster · CPM keeps you up-to-date via our monthly Provider Newsletter Digest and Flash Traffics of payer and government changes that affect your practice · CPM continually trains their in-house staff to insure a well educated team is onboard to mange your accounts
These are just some of the benefits of partnering with Clinical Practice Management
Q: Will I be Just “Another Number”? Who will be Managing our Accounts? R: Here’s more good news! Your clinic can rest in that you will be assigned your own Reimbursement Representative that will closely follow the day-to-day operations of your accounts. Your CPM Reimbursement Representative will be available to answer your questions and address your concerns anytime during CPM’s normal business hours!
Q: How Will I Know How my Accounts Receivable is doing? R: CPM provides each of their clinics informative bi-monthly reports detailing trends, ledgers, accounts receivable and Collection Decision Memo’s handled*.
Q: Do You Handle Patient Accounts? R: Yes! We provide patient contact, statements, and collections for all Patient Accounts. We treat patients with care, compassion and concern—as you would.
Q: How Does CPM Get Paid for Doing My Billing? R: CPM doesn’t get paid until you do! We are paid based upon a percentage of how much your clinic is paid!
Q: Do We Still Collect Deductibles and Copays? R: Yes. You will continue to collect all deductibles and copays at the time of patient visits. You report these amounts to CPM to enable us to credit your patient’s account
Q: Who Does the Insurance Authorization and Verification? R: Your staff continues to obtain Authorizations and verify insurance benefits as before
Q: Will I Have Access to the Billing Software so that I can view Patient Accounts? R: Yes! You and your staff will have the ability to access the Raintree® Billing software in order to fully view your patient accounts
Q: Do we Have Access to Enter Any Data into the Billing Software? R: Yes! You will be entering in all new patient information in order to expedite the reimbursement process!
Q: What Do I Need to do in Order to “Sign Up”? R: Easy! Simply contact us by either phone (714-450-4999), email, or send us an “interest” email by filling out the e-form located on this site!
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